At AQUALYTICA, we value the trust you place in us. Protecting your personal information is central to how we operate, and we are committed to handling your data with transparency, care, and respect. This policy explains how we collect, use, and safeguard your information when you interact with us.
We may collect personal details such as your name, contact information, and service preferences when you:
This information is stored securely in digital systems and, where necessary, in physical records.
Your information is used to:
We do not sell or share your personal information with unrelated third parties. Any disclosure will only occur where required by law or with your explicit consent.
You have the right to:
To exercise these rights, please contact us at info@aqualytica.com.au or call our customer service team.
We respect your preferences. Marketing emails and promotional updates include an unsubscribe option, allowing you to opt out whenever you choose.
To ensure accuracy, we encourage you to notify us of any changes to your personal details. We will update our records promptly.
We employ a combination of technical, administrative, and physical safeguards to protect your information against misuse, loss, or unauthorized access. Our systems are regularly reviewed to maintain high standards of security.
In some cases, your information may be processed or stored on secure servers outside Australia. Wherever this occurs, we ensure compliance with Australian privacy laws and apply equivalent safeguards.
If you believe your privacy has been compromised or mishandled, please contact us immediately. We aim to resolve all concerns fairly and within 30 days, in line with Australian privacy regulations.
For any questions, requests, or concerns regarding this policy, please reach out to:
